| Important Questions & Solutions |
Q: What are the payment options?
A: You can pay with credit card, audio pin via phone, direct bank transfer and direct debit (direct debit only in Germany & Austria ). |
Q: What text will be visible on the billing?
A: The amount and „ Staria Cash “ / „ Inet-Cash “ will appear on the billing. |
Q: Do I sign a subscription with joining a site?
A: You have the possibility to join without a subscription but you can also choose a subscription with saving money. A subscription can be canceled at any time. |
Q: I joined but my password doesnt work!?
A: After joining your password will be generated and written in a data file. This process can take up to 5 minutes . Please wait this 5 minutes and try it again. In case that it still does not work please mind the next point. |
Q: I have difficulties with joining resp. I get an error message.
A: In case of technical support please contact us at: webmaster@stariafetish.com .
Please help us with giving a precise statement of what is not working! |
Q: I forgot my password. What now?
A: You need your email adress. The password is mailed to you.Go to http://www.stariafetish.com/customerservice.htm
and choose the "Forgotten Password" option |
Q: How can I cancel my membership?
A: If you have joined with subscription, you need your email adress and your password to cancel your membership.
Go to http://www.stariafetish.com/customerservice.htm
and choose the "Cancel Membership" option. |